Effective Date: 01/08/2025
Welcome to Dropstook! These Terms and Conditions explain the rules for using our website: https://dropstook.com. By shopping with us or browsing the site, you agree to follow these terms.
If you don’t agree, please don’t use the site.
1. Who Can Use Dropstook
You must be at least 18 years old to place an order. If you’re under 18, you can use the site only with a parent or guardian’s permission.
2. Your Account
When you create an account with us:
- Keep your password safe.
- Use your real name and contact details.
- You’re responsible for all activity on your account.
If you think someone else is using your account, contact us immediately at support@dropstook.com.
3. Orders and Payments
- When you place an order, we’ll send you a confirmation email.
- Sometimes, we may cancel orders due to stock issues, technical errors, or suspicious activity. If that happens, we’ll refund you.
- All payments are processed securely through trusted payment partners like Razorpay, Paytm, or Stripe.
4. Pricing and Discounts
- Prices on our site include all applicable taxes unless mentioned otherwise.
- We may change prices, discounts, or offers without notice.
- Discount codes must be used before checkout. We can’t apply them after an order is placed.
5. Shipping and Delivery
- We aim to ship your order quickly. Delivery time depends on your location and the product.
- You’ll receive tracking updates once your order is shipped.
- We are not responsible for delivery delays caused by courier companies or unexpected issues.
6. Returns and Refunds
- We accept returns for products that are marked returnable and only within 5 days of delivery.
- Products must be unused and in their original packaging.
- Read our full Refund and Return Policy for details.
7. Use of Website
You agree not to:
- Copy or steal any content or images from our site.
- Use the website for anything illegal.
- Try to break or hack into our site or systems.
We can suspend or block your account if you break the rules.
8. Intellectual Property
Everything on our website (like logos, images, designs, and text) belongs to Dropstook or our partners. You can’t reuse anything without our permission.
9. Limitation of Liability
We try our best to provide accurate information and smooth service. But if something goes wrong (like a typo or delayed delivery), we aren’t liable for any loss or damage beyond the value of your purchase.
10. Governing Law
These terms follow the laws of India.
11. Contact Us
Have questions or issues? Reach out to us:
support@dropstook.com